.jpg)
T-Mobile ((TM)) He quietly made a controversial change that makes customers suspicious.
Last year, T-Mobile increased the prices of old phone plans (one, Magenta, Simple Choice, and Go5G 55) by $ 2 or $ 5 per line. Early last month, she issued another high prices for some of its old plans, which increased the monthly prices by $ 5.
💵💰Do not miss this step: Subscribe to the free daily newsletter of Thestreeet 💰💵
Then the T-Mobile is more expected to have more experience and experience that exceeds the plans of the phone, which was mainly promoted from the following versions of the Go5G Plus or Go5G with price guarantees for five years. However, customers reported that the prices of new plans do not include taxes and fees.
Related: T-Mobile pulls the plug to generous width and customer anger
Last week, T-Mobile staff took to I responded To claim that the phone company has stopped offering the client’s representative’s commissions to activate the old phone plans.
They are also Claim T-Mobile directs store staff to encourage customers only to join new phone plans, and direct them away from plans that have taxes and fees listed in price.
In response, T-Mobile certain Go5G plans will be available to new customers for a limited period, and have quietly took a big step confirming this statement.
T-Mobile quietly makes a major update to its website
T-Mobile has removed Go5G plans from the list of plans on its website, according to A. New report From Phone Arena. The plans were listed on the site until April 29. If customers want to subscribe to Go5G plans, the site is now guiding them to contact or chat with customer service.
Some T-Mobile customers are concerned about switching to the latest T-Mobile’s latest phone plans, not only because taxes and fees are not included in the price, but also because they are so anxiety Their current discounts and Prolo will not move to the new phone plan.
Even a T-Mobile customer recently took to Reddit to claim that customer service warned them that this would be dangerous if they got rid of the old phone plan.
Related: T-Mobile CEO has a harsh warning to customers
“I was thinking about changing my plan from one to Go5G Plus or more experience,” wrote the T-Mobile customer in A. Redit Post. “T-comes great (as usual) and told me that 2 of the promotions may not move to a new plan and that I will not be able to return if I went to a new plan.”
In response to this post, some Reddit users claimed that the T-Mobile customer service gave them the same warning.
The T-Mobile step to the ultimate retirement comes by Go5G plans and pushing customers to the latest offers after a promotional show has been played in March a free line for customers who have the next Go5G Plus and Go5G plans.
T-Mobile recently witnessed increasing profits
While T-Mobile consumes in a new era of phone plans, it faces a standard demand at the level of consumer, although prices have recently increased.
In the profit report in the first quarter of 2025, T-Mobile revealed that it added 1.3 million customers consisting of a quarter during the quarter, which is the best result ever achieved during the first quarter of any year.
T-Mobile welcomed 495,000 new paid-paid customers and 424,000 new high-speed Internet customers, contributing to the generation of a net income of 3 billion dollars, which is 24 % higher than what he got during the same quarter in 2024.
More retail:
- AT & T quietly issues a strict warning to customers
- The Sam Club changes a major change in the beloved membership feature
- Gamestop announces a risky move amid the closure of stores
“A record number of customers has chosen the Uncarrir group in the first quarter-paid total additions have grown throughout the year throughout the year, and our high-speed online business has led industrial additions to customers for the thirteenth quarter in a row,” Mike Severt, CEO of T-Mobile, said in the report.
He also said during a recent profit call that customers are accepting the company’s most recent high prices for old phone plans.
“What we are doing now is just completing a project that we started last year to obtain some of the outdated old plans,” said Severt. “The first increase in this type for more than a decade. I think it is because of this, our customers have a lot of acceptance. I think they understand, especially since we are taking our time in a” test and learning “way … and explain to them what is behind it.”
Related: The Veteran Fund Director reveals the prediction of the S&P 500
